You Will Learn To

Use Microsoft Outlook to transmit and manage electronic mail messages, schedule meetings, and manage an address book.

Who Should Attend

Office workers seeking to improve their communications efficiency and time management.   Basic Windows skills are required.

Course Content

Getting Started with Outlook

• Log On to Outlook

• The Outlook Environment

• Compose and Send a Simple Message

• Open a Message

• Reply to a Message

• Print a Message

• Delete a Message

Composing Messages

• Address a Message

• Format a Message

• Check Spelling and Grammar

• Attach a File

• Forward a Message

Managing Mail

• Open and Save an Attachment

• Flag a Message

• Create a Folder

• Move Messages to a Folder

• Copy Messages to Folders

• Delete a Folder

Scheduling Appointments

• The Outlook Calendar

• Schedule an Appointment

• Assign a Category to an Appointment

• Update Calendar Entries

Scheduling Meetings

• Schedule a Meeting

• Reply to a Meeting Request

• Propose a New Meeting Time

• Track Meeting Responses

• Update a Meeting Request

• Cancel a Meeting Request

• Print the Calendar

Managing Contacts

• Add a Contact

• Sort Contacts

• Find a Contact

• Generate a Map

• Edit a Contact

• Delete a Contact

• Print Contacts

Managing Tasks

• Create a Task

• Edit a Task

• Update a Task

Using Notes

• Create a Note

• Edit a Note

• Copy a Note