Registration and Cancellation Policy

Cancellations and Refunds

Below are some helpful tips about New Horizons of Washington, D.C. registration policies.  If you have any questions, please do not hesitate to contact us.

 Class Hours

Classes generally run from 9:00 am to 5:00 pm with a one-hour lunch break.  Online Live classes originate at other New Horizons centers and may have different hours. 


Please register early.  Request enrollment online on this website, by telephone at (703) 749-4030, or by fax at (703) 749-4029.  New Horizons will check class availability and contact you within one business day to confirm your enrollment. Payment is due prior to attending classes.  Voucher users must bring all vouchers for multi-day classes on the first day of class.

To cancel an enrollment please give three business days advance notice for a computer user class and ten business days for an information technology class.


 Classes Start Promptly

Because late arrivals disrupt class flow, we ask that you arrive 20 minutes prior to class start time.  If you are more than 15 minutes late your seat may be given to a student on standby.  If you arrive more than 30 minutes late you may not be admitted to class.


 Severe Weather Closing Policy

Should the federal government close due to severe weather, New Horizons will not conduct classes.  School closings, liberal leave policies, and delayed openings will not affect our normally scheduled class start time. 


Audio and video recording is not permitted in New Horizons classes.  New Horizons reserves the right to change class names, prices, dates, times, content, and other policies without prior notice.  Classes are subject to cancellation.